Frequently Asked Questions

Each credit allows you to book one Pilates class. You can purchase credits as part of a package or pay per class.

Go to the booking calendar, choose an available session, and follow the steps to confirm. You can pay with credits or at checkout.

Your remaining credits will be shown on your dashboard after logging into your account.

Yes. Each package comes with a validity period of 60 days.. You can see the expiry at the time of purchase and in your account.

Yes! You can either buy a session package or choose to pay per session via PayPal when booking.

Yes — you can cancel sessions from your dashboard. We kindly ask for at least 24 hours notice. Your credit will be returned automatically if eligible.

Unfortunately, missed sessions without cancellation are not refundable. Please cancel in advance if you cannot attend.

Yes. Creating an account allows you to view your bookings, manage credits, and access your dashboard.

Log into your account and visit the dashboard to see your upcoming classes, booking history, and credits.

Packages allow you to buy multiple credits in one go (e.g. 5 sessions). They offer better value compared to paying per session.