Refund & Returns Policy
1. Class Bookings
All class bookings are non-refundable unless cancelled by us or in exceptional circumstances.
2. Cancellations
- You may cancel your session up to 24 hours before the start time for a full credit return.
- Late cancellations or no-shows will result in the loss of your credit.
3. Packages
Class packages are non-refundable once purchased. Credits may expire after a set period (see Terms).
4. Technical Issues
If you experience a technical fault with payment or booking, please contact us. We may offer a refund or credit at our discretion.
5. Contact
For refund or cancellation queries:
Email: info@reformerwithgemma.co.uk
Phone: +44 7912 316424